444g Privacy Policy – How We Handle Your Personal Data

444g ("we", "our", "the platform") takes the privacy of its players seriously. This Privacy Policy sets out how we collect, use, store, share and protect personal information when you access or use the 444g website at 444g.onl and the services available through it.

By registering an account on 444g, you confirm that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described here. This Policy should be read alongside our Terms and Conditions, which govern your overall use of the platform.

If you have any questions about how your data is handled, you can contact the 444g support team via live chat at any time. The email address for privacy-related requests is also listed at the end of this Policy.

The information we collect falls into two categories: information you provide directly when using the platform, and information collected automatically as you interact with the site.

Information You Provide

• Registration details: your full name, date of birth, email address and mobile number when you create an account
• Identity verification documents: government-issued identification such as a CNIC, passport or other document requested as part of the account verification process
• Payment information: your JazzCash or Easypaisa mobile number, bank account details, card information or other PKR payment method details used for deposits and withdrawals — this information is processed through secure payment channels
• Communications: messages, support tickets and live chat transcripts sent to the 444g support team
• Bonus and promotional responses: information you provide when opting in to promotions or completing responsible gaming self-assessments

Information Collected Automatically

• Device and browser data: IP address, device type, browser type and version, screen resolution and operating system
• Usage data: pages visited, games played, bets placed, session duration, navigation paths and features used
• Transaction data: full record of deposits, withdrawals, bets, game activity, bonus claims and account balance changes
• Cookies and local storage: session cookies, preference cookies and analytics cookies as described in Section 6

Summary: Data Collected and Why

The personal data we collect is used for specific, legitimate purposes related to the operation of the 444g platform. We do not use your data for any purpose incompatible with what is described here.

• Account management: creating and maintaining your 444g account, processing login authentication and account changes
• Payment processing: handling PKR deposits and withdrawals through JazzCash, Easypaisa, Raast, bank transfers and other supported methods
• Identity verification: confirming you meet the 18+ age requirement and verifying your identity as required for account security and fraud prevention
• Customer support: responding to your queries, resolving disputes and addressing account issues through live chat and email
• Responsible gaming: monitoring account activity to identify patterns that may indicate problem gambling, and facilitating the use of tools such as deposit limits and self-exclusion
• Security and fraud prevention: detecting unusual account behaviour, preventing unauthorised access and investigating suspicious activity
• Platform improvement: using aggregated, anonymised usage data to understand how players use the platform and improve features, navigation and performance
• Promotions and bonuses: verifying eligibility for offers, tracking wagering progress and managing bonus allocation
• Legal compliance: maintaining records required to meet applicable legal and financial record-keeping obligations

444g processes personal data on the following legal bases:

• Contractual necessity: processing required to fulfil our obligations under the account agreement — including running your account, processing payments and providing game access
• Legitimate interests: fraud prevention, security monitoring, platform improvement and responsible gaming monitoring, where these interests do not override your rights
• Consent: for marketing communications — you may withdraw consent at any time as described in Section 11
• Legal obligation: retaining transaction records and identity verification data as required by applicable financial record-keeping obligations

444g does not sell your personal data to third parties. We share data only in the following limited circumstances:

• Payment processors: your payment method details are shared with our certified PKR payment processing partners (JazzCash, Easypaisa, Raast, bank systems and card networks) only to the extent required to process your transaction
• Game providers: your account identifier (not your full personal details) is passed to game providers to facilitate gameplay and jackpot tracking
• Identity verification services: your identity documents may be processed by a third-party verification service engaged to confirm your identity
• Fraud prevention services: device and usage data may be shared with fraud detection partners to identify and prevent account abuse
• Legal authorities: we may disclose data to law enforcement, regulatory or governmental bodies where required to do so by law, or where disclosure is necessary to protect the rights of 444g or its players

444g uses cookies and similar technologies to operate the platform effectively and improve the player experience. Cookies are small text files stored in your browser when you visit the website.

Types of Cookies Used

• Essential cookies: required for the platform to function — these include session authentication cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies without disabling the platform entirely.
• Functional cookies: remember your preferences such as language settings, preferred sports and game category filters
• Analytics cookies: collect anonymised data about how players navigate the platform — which sections are visited, how long sessions last and which features are used. This data is aggregated and not linked to individual identities.
• Security cookies: used by our fraud detection systems to identify unusual patterns across sessions

You can manage cookie preferences through your browser settings. Disabling analytics cookies will not affect your ability to use the platform, but disabling essential cookies will prevent you from logging in or playing.

444g implements technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. These measures include:

• TLS/SSL encryption on all data transmitted between your device and the 444g platform
• Encrypted storage of personal data and financial records on our servers
• Access controls limiting which staff can view personal player data and for what purpose
• Two-factor authentication available for player accounts to add a second layer of login security
• Automated monitoring for unusual account activity and suspicious login patterns
• Regular security reviews and penetration testing of the platform infrastructure

Despite these measures, no system is completely immune to security incidents. If 444g becomes aware of a data breach that poses a risk to your personal data, we will notify you and relevant authorities in accordance with applicable requirements.

We retain your personal data for as long as your account remains active and for a defined period after account closure. The specific retention period depends on the type of data:

• Account profile information is retained for the duration of your active account and for a minimum period after closure to allow for dispute resolution
• Transaction records — including all deposit, withdrawal and betting history — are retained for a minimum of five years following the transaction date
• Identity verification documents are retained for the duration of your account and for a post-closure period as required by applicable financial compliance obligations
• Support communications are retained for up to three years to allow for review of past interactions in the context of ongoing queries
• Anonymised, aggregated analytics data may be retained indefinitely as it cannot be linked to individual players

When data is no longer required for the purposes for which it was collected and there is no legal basis for retention, it is securely deleted or anonymised.

As a player on the 444g platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team via live chat or email.

444g is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If account verification reveals that a player is under 18, the account will be closed immediately and any balance forfeited in accordance with our Terms and Conditions.

If you believe that a minor has registered an account on 444g, please contact support immediately so we can take appropriate action. If you are a parent or guardian who has reason to believe your child has used the platform, contact us as soon as possible and we will investigate and close any such account without delay.

With your consent, 444g may send you promotional communications about new games, sports offers, bonus promotions, PSL and cricket season specials, and other platform news. These communications may be delivered by email or push notification if you have the 444g app installed.

You can withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your account settings
• Using the unsubscribe link in any marketing email
• Contacting support via live chat and requesting to be removed from marketing lists

Withdrawing consent from marketing communications will not affect the delivery of transactional communications — such as deposit confirmations, withdrawal notifications, bonus credit alerts and support responses — which are necessary for the operation of your account and cannot be opted out of while your account is active.

444g may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When material changes are made, we will make reasonable efforts to notify registered players via email or through an in-platform notification before the changes take effect.

The date of the most recent update is always shown at the top of this page. We encourage you to review this Policy periodically so you remain aware of how your data is being handled. Continuing to use the platform after an update constitutes acceptance of the revised Policy.

If you have questions about this Privacy Policy, want to exercise any of your data rights, or have concerns about how your personal information is being handled, please get in touch with the 444g support team.

• Live chat: available 24/7 through the in-platform chat widget — fastest response method
• Email: [email protected] — for formal data access requests, deletion requests and privacy complaints

We aim to respond to all privacy-related requests within a reasonable timeframe. For formal data access requests, we may ask you to verify your identity before releasing any personal information.